What to Do When You Have Been Wrongfully Muted?

Last update: 2025-10-24

If you believe you have wrongfully muted, please contact members of the Omeda team by opening the support ticket.

Before you get in touch with our staff with your current in-game username, please keep in mind that:

• You don't always get muted for your last words. Sometimes the AI needs a moment before actioning a sanction. If you said something unpleasant shortly before a mute, even if it wasn't the last thing you typed, your mute might be valid.
• Our tool sanctions a variety of different toxic behaviors. It's not only bad words that get you muted but also excessive trash-talking, aggressive language, and spamming. Your mute might be valid if you engaged in one of those behaviors.

Have more questions?

Submit a request](/content/support/request/index.html)